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Shipping 


  • All case in our shop is made to order,we accept custom order. 
  • Because this is international shipping, please contact us if items have not arrived after 30 working days. 
  • Delivery Time Reference
    ▸  United states----------- 7-14 business days
    ▸  Russia Federation----12-22 business days
    ▸  Canada & Australia---12-22 business days
    ▸  Europe country-------- 12-28 business days
    ▸  Other country---------- 16-35 business days
  • Buyers' Information: We strive our best to provide you the most reliable and affordable way of shipping service.But sometimes international delivery is highly depended on the courier and local customs/duties.If you do not receive your item on time,please contact us immediately for further assistance. Thank you for your understanding.

 

Track order 


  • Yes,you can track your order in all process.
  • Enter your tracking ,than you will get your package in all process.

 

Return Policy 


  • Before enjoying easy exchange ,please contact us for shipping address if you want to send items back.
  • All items sent back to us must be in their original condition i.e. unworn, unwashed, with all tags attached.
  • As to quality problems or mistaken version, please take photos of the items and send them to us.We take full responsibility if quality problems are concerned.
  • If you would like to exchange items for a different style or request refund, please inform us the tracking number after the items are being shipped back.
  • Once we receive your package, we will ship the item you reorder or refund your payment.

 

Exchange


  • We will accept exchanges within 7 days from the date you receive the items.
  • All items sent back to us must be unworn, unaltered and unwashed with all tags attached. 
  • You will be responsible for the cost of return postage, shipping, exchanges, handling.
  • We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
  • If you have any questions about returning and exchanging your products, please contact us via Email.  vonderdg@outlook.com